About Us
Crucial Data Solutions (CDS) is the leading developer of validated, fully customizable eClinical software.
Our validated end-to-end platform, TrialKit, is purpose-built for clinical research teams to design, deploy, and manage studies in days—no programming required.
With a cloud-based, open architecture, TrialKit gives research teams the flexibility to manage all types of studies across all phases of development. Whether you have one or two studies in your pipeline or are managing a larger volume of studies, our flexible subscription model gives you the freedom to build and manage your studies your way. Available via web and mobile app, TrialKit supports patient-centric remote, hybrid/decentralized, and site-based clinical trials.
Verily (a subsidiary of Alphabet), Google, ICON plc, and Catalyst Clinical Research are just a few of our recent happy customers. We work with medical device, diagnostics, and biotech sponsors, CROs, academic institutions, and patient advocacy groups.
Our History and Our Reason
Crucial Data Solutions was founded in 2010 by a group of clinical technology experts to help drug and medical device companies get their products to market faster. By launching TrialKit, they created an alternative to high-cost, high-burden data collection and study management solutions on the market.
TrialKit was designed to address unmet needs for medtech, pharma and biotech sponsors and CROs looking for a more seamless, cost-effective solution.
To this day, Crucial Data Solutions remains laser-focused on its mission—to help our customers reclaim control and enhance the health and quality of life of their patients by delivering advanced, affordable clinical technology.
How We Work
Technology is what we do best.
We don’t dabble in other industries or services. This allows us to keep delivering excellent support and high-quality products.
You come first.
Our customer-first approach drives everything we do, from product updates to how we structure our team.
We’re accessible.
With 40,000+ users around the globe, we average less than 10 support requests per day, which are responded to in an average of less than 10 minutes. We’re here when you need us.
We’re privately held and self-funded.
This allows us to steadily improve and expand our products while keeping our pricing model affordable — almost unheard of in this industry.
Our Team
Paul Grady
Founder and Chairman of the Board
Jim Bob Ward
CEO
Jeff Rogers
President
Kevin Grady
Chief Financial Officer
Melchizedek Mauleon
Chief Technology Officer
Brian Dufresne
SVP Business Development
Cody Wilke
Director of Quality Assurance
Paul Fadden
Director of Client Services
Carley Nolan
Director of Marketing
Eric Kaye
Senior Technical Lead
Cody England
Controller
DJ McHugh
Sales Administrator
